Good news for business users, especially business people who use whasapp applications, why? Because now whatsapp will release a newest app called Whatsapp Business. This app is not too different from whatsapp apliaksi usually, which distinguishes only this application is devoted to business users and is still in development stage.
Because this application is still in development stage, of course this application may have certain deficiencies, such as error when using the features in it, and so on. But now you do not have to worry anymore, because many people who say that there is no error when using this application. This application is quite stable and smooth just like whatsapp app normally.
In whatsapp business there is a feature that is quite interesting feature to automatically reply to customer chat messages. By using this feature the business people will certainly be very helpful to serve the customers. To use this feature is easy enough, that we just set the message, then we set the clock, and we let whatsapp to run it.
After you do this, every incoming message will be automatically replied by whatsapp according to the time we specify and the reply we want to give. An example is a welcome greeting to customers who have not contacted you for 14 days, or to reply to a message when you are out of business.
In addition to these features, there is also a quick messaging feature, this feature is like the sms feature common phrases, that is, by typing a code / 1 or / 2 into a conversation, then the message we want will appear automatically so we just send the message without wasting our time.
Know Whatsapp Business & Features
# 1. Whatsapp Business Deficiency
Nothing is perfect, although whtasapp looks nice and cool features, any excess must have its shortcomings, including also whatsapp this business. Whatsapp this has a lack of enough menunjul that we as the owner of whatsapp account can not change the name of our business profile.
We who use the application whatsapp business can only change our name as much as one time only, unless you re-install whatsapp business applications you, or can also menginputakn your business number into whatsapp usual. Unlike the ordinary whatsapp where we can change the name of whatsapp our account as we like and as much as we want.
# 2. Whatsapp Business Excess
For the advantages of this whatsapp business may not need to explain at length again yah, because I mentioned earlier the advantages of whatsapp this business. Where there is a quick reply feature and there is also an automatic reply feature, with these features you guys as business people would be very helpful.
# 3. Where We Can Mendownaload Whatsapp Business?
You do not have to worry, you do not need to look for it bother, because this app already exists in play strore on your smartphone. You can directly download it in the play store, you can also search it on google. Apabilaju when you want to install this application, then you meet a warning in the form of the word application is in development stage, the application may be unstable then you can ignore it.
Then after you install the application whatsapp this business, please you open whatsappnya application then select Agree and Continue .
After that, you will be told here to enter your telephone number besides the number you used on the usual whatsapp (if you already use whatsapp usual). Or if your smartphone uses two sim cards, you can use the other sim, or you can also use another sim that is not on your ponel too.
After you guys you've got into whatsapp business, please you enter into Business Info , and please you fill in the name of business you want to run. You must be absolutely sure of the business you choose because after this, you can not change it again after you set your business name in whatsaapp. After that, please you confirm the name.
After that, please wait until the installation process is complete. Then you can go into whatsapp business applications.
# 4. Using Business Features on Whatsapp Business App
To use business features on whatsapp business, please go to Stelan , then Stelan Bisnis , then please select the message feature you want to use on whatsapp .
There are 3 pieces of features that are quite interesting in the application whatsapp this business, namely:
- Messages outside working hours
To use this feature, the way is easy enough silahkakn you turn on this feature, then please you edit the message you want to convey, then select the time where this message will be sent, ie always send or special schedule.
- Message Salam
This message can only be used if there is any pride that has not contacted you for more than 14 days since the last message they sent. This message is a kind of greeting message in the form of welcome messages to customers and so forth.
- Quick Reply
This feature is a very good feature, although this feature is not an auto-reply feature like the above feature. This feature is very, very helpful because with us using this feature we can answer the questions that have been frequently asked by the customer and we do not have to retype the answers to these common questions.
Suppose you have prepared a replies containing the answer
To your satisfaction of the readers, we mastekno will always provide a complete and clear tutorial so that you better understand, as well as interesting information about the world of technology and network.
In addition to the above features, the quick reply feature is also very easy to use, you just type your destination message then please you set the shortcut. For example, "/ 2" , without quotes. By typing the message, then you can write many messages without wasting time.
How it works is as follows, if you set the message that contains:
For the advertisement hader 7 jt / month
Only by typing shortcut code:
/ 2
So if you reply to customer messages using the shortcut code above, the answer will automatically appear in accordance with what you have written before.
Easy is not it? How to use the features that exist in this business whatsapp is quite easy to use without complicated. This feature is quite simple and easy to use, so you can definitely use the features of whatsapp this business.
So a review of whatsapp business, now you already know what the usefulness of whatsapp business applications. You also already know what are the features contained in it, along with how to use it. May be useful.